Faqs
How does the process of creating custom jewellery work?
Our process is simple and seamless. You upload a picture of a piece or a design inspiration on our website and our skilled artisans will review your request and work closely with you to bring your desired piece to life!
What types of jewellery can be customised?
We offer customisations for a wide range of jewellery like rings, necklaces, bracelets, earrings, and many more. Whether it is for a special occasion or for everyday wear, we create a personalised piece just for you. We customise your jewellery with the best of precious metals, coloured gemstones, and diamonds.
Can I provide my own design or do I have to choose from existing options?
You can absolutely provide your own design! In fact, we encourage you to share your designs and ideas with us. This will enable our team of experienced artisans to bring your vision to reality ensuring that your jewellery is one of a kind. All you need to do is navigate through the UPLOAD A PICTURE section of our website and upload a picture of any jewellery you prefer. Our team will process the request and get back to you with a detailed estimate for your selected jewellery at no cost.
How long does it take to create a customised piece of jewellery?
The time taken to create your customised jewellery depends on the complexity of the design. Typically, it takes between 2 to 4 weeks from confirmation of design to the delivery of the finished product. Rest assured, we will keep you informed of the progress every step of the way.
Are there any additional costs to customise jewellery?
Yes, customisation costs depend on multiple factors like design complexity, materials, and your specific requests. Once you upload your picture or design, our team will provide you with a detailed quote before proceeding with the creation.
Can I make changes to the design after it has been submitted?
Changes can be made only during the initial phase of reviewing the design. Once the design is confirmed and the production has started, alterations may not be possible. We encourage you to communicate any modifications as early as possible in the process. Ring sizes, however, can be altered.